1. What products do you sell?
 We offer a wide range of products including beauty & personal care items, baby essentials, pet supplies, home goods, and more. New categories and products are added regularly.

2. Are your products genuine and safe to use?
 Yes, we source products from trusted suppliers and ensure all items meet quality and safety standards. Product details and certifications (where applicable) are mentioned on each listing.

3. Do you offer free shipping?
 Yes, we offer free standard shipping on all orders over $100. Shipping charges for orders below this amount will be calculated at checkout.(Capped at $39)

4. How long does delivery take?
 Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location and product availability.

5. How do I track my order?
 Once your order is shipped, we’ll email you a tracking link. You can also track your order directly from the “Track Order” section on our website.

6. What is your return policy?
 We accept returns within 14 days of delivery for most products, as long as they are unused and in original packaging. Some categories like personal care or baby products may be non-returnable for hygiene reasons.

7. Which payment methods do you accept?
 We accept all major credit and debit cards, PayPal, and other secure online payment methods.

8. Can I cancel my order after placing it?
 Orders can be canceled within 2 hours of placement. After that, it may already be processed or shipped. Please contact us as soon as possible.

9. Do you offer discounts or promo codes?
 Yes! We regularly run promotions and offer exclusive deals to our subscribers. Sign up for our newsletter to stay updated.

10. How can I contact customer support?
 You can reach us via email at info@tntnexusllc.com or call us at +1 786-735-6236 for any assistance.